Privacy Policy

1. Overview

Maplewood Deck & Fence ("we," "us," or "our") operates the website at maplewooddeckandfence.com. This Privacy Policy explains what information we collect when you visit our site or contact us, how we use that information, and what choices you have. We take your privacy seriously and only collect what we need to respond to your inquiries and improve your experience.

2. Information We Collect

Information You Provide Directly

When you fill out a contact or estimate request form on our website, we collect the information you enter, which may include your name, phone number, email address, street address, and a description of your project. We use this information only to respond to your request and follow up on your inquiry.

Information Collected Automatically

When you visit our website, certain technical information is collected automatically by our hosting provider and analytics tools. This may include your IP address, browser type, device type, the pages you visit, and the time and duration of your visit. This data is collected in aggregate and is not linked to your name or contact information.

Cookies and Tracking Technologies

Our website may use cookies - small text files stored on your device - to remember your preferences and understand how visitors use our site. We may also use third-party analytics services such as Vercel Analytics. You can disable cookies in your browser settings, though doing so may affect how certain features of the site function.

3. How We Use Your Information

We use the information we collect to:

• Respond to your estimate requests and contact form submissions.
• Schedule consultations and follow up on projects.
• Improve the content and usability of our website.
• Understand how visitors find and use our site.
• Comply with applicable laws and regulations.

We do not sell, rent, or share your personal information with third parties for their own marketing purposes. We do not send unsolicited promotional emails.

4. Third-Party Services

Our contact forms are powered by Tally (tally.so), a third-party form service. When you submit a form, your information is transmitted to Tally and stored in accordance with their own privacy policy, available at tally.so. We may also use Vercel Analytics to understand aggregate traffic patterns. Neither service sells your personal data.

5. Data Retention

We retain contact form submissions and project inquiry records for as long as is reasonably necessary to respond to your request and maintain business records. If you would like your information removed from our records, contact us at the email below and we will respond within 30 days.

6. Your Rights

Depending on where you are located, you may have certain rights regarding your personal information, including the right to:

• Request a copy of the personal information we hold about you.
• Ask us to correct inaccurate information.
• Request that we delete your information.
• Opt out of any communications from us.

To exercise any of these rights, email us at team@maplewooddeckandfence.com.

7. Children's Privacy

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from anyone under 13. If you believe we have inadvertently collected such information, contact us and we will delete it promptly.

8. Security

We use reasonable technical and organizational measures to protect the information you share with us. Our website is served over HTTPS. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this page periodically. Continued use of our website after any change constitutes your acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, you can reach us at: